Node online or offline?

Due to the nature of the LoRaWAN protocol, the dependency of different network components and the use of battery powered nodes, it is not always clear if your node is still functional. Amidst all this uncertainty we provide a monitoring service that detects the heartbeat of your node and determine if your node is still working or not based on previous message patterns.

Troubleshoot your node

When your node is not sending or receiving data you want to know what the root cause of the problem is. Is it the node (battery), the gateway, the MQTT broker or something else? We provide a dashboard that displays the different network components with health status. This allows you to determine the source of the problem and possible impact of the outage on your business.

Service availability

In case of privately managed or community supported LoRaWAN networks, you want to be able to offer your customers some sort of service availability guarantees. IoT MaaS provides the ability to configure Service Level Targets to monitor the availability of nodes, gateways and other network components and alert you when predefined thresholds are reached.

Policy compliance status

Duty cycle and dwell time are important constraints when using the LoRaWAN protocol for sending and receiving data to and from your nodes. Network providers often have a Fair Use policy when using there infrastructure. IoT MaaS provides the ability to monitor your compliancy against a given policy and notifies you when you are about to violate the policy.


Monitor IoT devices

Intelligent real-time heartbeat detection will allow you to monitor your LoRaWAN gateways and nodes in a changing environment.

SLA management

Service Level Agreements are getting more important in IoT deployments. Using the SLA dashboard you can manage and monitor your SLA targets in real-time and display the SLA status and trends over time.


Network independent

Because we support both private and public LoRaWAN network providers, you can connect to the MQTT brokers from TTN and the open source LoRaServer ( and start monitoring.


Use email or webhooks to receive notifications about status changes from your IoT devices or when your Service Level threshold is reached.


Allows to access gateway, node, Service Level Targets and other monitoring information via our RESTful API.


The getting started and API documentation can be found using the links below.

Getting started API Docs

Upcomming features

The following features will be implemented in future releases.

Network health dashboard

A dashboard that shows the health of the different LoRaWAN network components in use. Allows for example to analyse communication problems.

Gateway - node correlation

When a gateway is offline you want to know which nodes are effected by the outage and which nodes can still communicate via another gateway from the same or maybe from a different network provider (roaming nodes).

Node battery status

Knowing the status of the node battery is key in LoRaWAN deployments. You can configure thresholds to receive a notification when the battery is getting low and you can view the estimated lifetime of a node batery.

Fair use policy compliancy

Ability to monitor if the node or gateway is still compliant with regards to the applicable fair use policy.


We are looking for interested parties to test drive our platform and also to provide us with feedback to improve and expand the platforms functionality.

You can contact us to gain free access to the closed beta.

Contact Us

If you have any questions about IoT MaaS or want to try it out, please contact us and we will get back to you as soon as possible.

True Synergy B.V.
The Hague, Netherlands
P: +31(0)70-2210046

© 2018 True Synergy